Field knowledge, without language barriers

Technical knowledge,
in every technician’s language.

Technicians question your manuals in the language they work in. Every answer comes from your documentation and links to the exact page. English, Arabic, Urdu, Hindi, and Tamil are ready today, and you can add others.

A technician asks a reset question in English, changes the answer language to Arabic, then asks a related follow-up in Arabic. Both languages remain visible in the same sourced conversation.

Product example

Where it fits

For teams that work from large manual libraries.

Field service · Equipment maintenance · OEMs & distributors · Technical support · Industrial operations

  • Less time searching manuals
  • Answers in the language each technician works in
  • A direct path back to the source page

Language-agnostic by design

The manual stays the same. The language doesn’t have to.

The FieldGuides engine isn’t tied to any one language. Technicians ask and read answers in the language they work in, and every citation opens the page in the source manual.

Five languages are ready today. If your team needs another, adding it is straightforward.

  • English
  • Arabic
  • Urdu
  • Hindi
  • Tamil
  • + Add yours

Product principles

The answer stays connected to the source.

01

Controlled knowledge

Users query only the manuals made available to them, not the open internet.

02

Answers from your manual

Answers are built from passages in the selected manual. If the manual doesn’t cover the question, FieldGuides says so.

03

Traceable answers

Citations open the source manual at the relevant page, so anyone can check the answer.

Try it

Ask a service manual. Read the answer in your language.

Open FieldGuides on a sample manual for the MX-420 rooftop unit. Ask a question, switch the answer language, and open the page each answer came from.

Open the demo
  1. 01

    The real app layout. The same ask screen, manual library, and source viewer that technicians use.

  2. 02

    Five answer languages. Switch between English, Arabic, Urdu, Hindi, and Tamil and the answers are translated.

  3. 03

    Cited pages. Every answer links to the manual page it came from, and the demo says so when the manual has no answer.

How it works

Manual in. Sourced answer out.

Three steps, with the original documentation kept in view.

  1. 01

    Add your manuals

    Upload the technical documentation your teams already rely on.

  2. 02

    Ask a question

    Choose a manual and the language you want to work in.

  3. 03

    Get a sourced answer

    Read the guidance and open its exact page in the manual.

Start a pilot

Try FieldGuides on your own manuals.

Tell us about your team and we’ll set up a pilot around your manuals and the languages your technicians need.

Prefer email? sales@fieldguides.work